CHARLOTTE, NC & SURROUNDING COMMUNITIESsales@cltepoxy.com

Our process

A clear process.
A better-informed decision.

Know what needs to be discussed before your flooring project moves forward.

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1. Define the floor and the work area.

Send the project ZIP code, approximate dimensions, photographs and how the space is used. Tell us about existing paint or coatings, dark stains, cracks and any water you have noticed. For a business, include vehicle or equipment traffic, cleaning products and the hours the floor must be available.

2. Assess the concrete before choosing the system.

The installation scope starts with the slab: existing material, soundness, contamination and moisture conditions. Testing requirements and acceptable results depend on the selected products. If removal, repairs or moisture mitigation are needed, those items belong in the quote before installation is scheduled.

3. Specify the preparation, not just the color.

Our standard flake pricing includes mechanical preparation of suitable bare concrete. The project specification identifies the preparation method and surface profile required by the coating manufacturer. Diamond grinding or shot blasting may be appropriate; the condition of the slab and the selected system determine the method.

Preparation also addresses edges, dust and residues. Crack repairs, moving joints and transitions need separate decisions: coating a joint does not stop the slab from moving. Existing coatings and contaminated or weak concrete require an agreed treatment before the new layers go down.

4. Put every layer and responsibility in writing.

The proposal should name the primer or base, decorative layer where applicable, protective topcoat, texture and included surfaces. Product data establishes application conditions, recoating windows and the return-to-use schedule. Review the coating-system comparison alongside the price and scope guide.

CLT Epoxy may use subcontracted installation crews. Before scheduling, confirm the company carrying out the installation, your project contact, who approves scope changes and who is responsible for warranty service. The proposal should name the actual products and the party providing each warranty.

5. Agree on coverage before work begins.

Review the written warranty supplied with the proposal. It should identify the warrantor, covered floor and products, start date, duration, workmanship and material coverage, exclusions and the claim process. If labor and materials have different terms, both should be clear before you accept the quote.

Ask specifically about moisture-related failures, slab movement, wear, chemicals and any charges associated with repairs. A manufacturer’s product warranty and an installer’s workmanship warranty may cover different things. Send your project details to start the scope discussion.

6. Plan the installation and return to use.

Confirm who clears the floor, protects adjoining finishes and maintains access to the property. The written schedule should distinguish when you can walk on the floor, park vehicles, return equipment and begin normal cleaning. Follow the selected system’s instructions for the actual temperature and site conditions; a general “one-day floor” claim is not a substitute for those instructions.

For a visual example of the stages, see the industrial floor makeover. The photos show the visible sequence; the specification for your own floor belongs in your proposal.

Start with your space.

Tell us the floor’s size, condition and how you use the space. We’ll start the conversation from there.

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